Privacy Policy

Effective Date: April 16, 2026

Last Updated: April 16, 2026

The Guy Outdoor Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at theguyoutdoorservices.com, use our services, or communicate with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

Submit a contact form or request an estimate
Call our office at (248) 837-5090
Email us at Theguyoffice@gmail.com
Sign up for communications or promotional materials
Engage with us on social media platforms

This information may include your name, email address, phone number, mailing address, property address, project details, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

IP address and geographic location (city/region level)
Browser type and version
Operating system
Pages visited, time spent on pages, and navigation paths
Referring website or search terms that led you to our site
Device type (desktop, mobile, tablet)

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide estimates for our services
Schedule consultations, site visits, and service appointments
Communicate with you about your project, including updates and completion timelines
Send invoices and process payments
Improve our website, services, and customer experience
Send promotional materials and seasonal offers (only with your consent)
Comply with legal obligations and protect our rights

SMS/Text Messaging

If you opt in to receive SMS or text messages from The Guy Outdoor Services, the following terms apply:

Transactional Messages: With your consent, we may send text messages related to appointment confirmations, project updates, scheduling reminders, and service notifications.
Promotional Messages: With your separate, explicit consent, we may send occasional promotional offers, seasonal tips, and service announcements via text message.
Message Frequency: Message frequency varies based on your interactions with our services. Transactional messages are sent as needed for active projects. Promotional messages are limited and sent only with your consent.
Costs: Message and data rates may apply depending on your mobile carrier and plan. The Guy Outdoor Services does not charge for SMS messages, but standard carrier rates apply.
Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message you receive. After opting out, you will receive a one-time confirmation message and no further texts will be sent.
Help: For assistance with our SMS program, reply HELP to any message or contact us at Theguyoffice@gmail.com or (248) 837-5090.
No Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number and SMS consent data are used solely for the purposes described in this policy.

Consent to receive SMS messages is not a condition of purchasing any goods or services from The Guy Outdoor Services.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. These include:

Essential Cookies: Required for basic website functionality such as navigation and form submission.
Analytics Cookies: Help us understand how visitors interact with our website so we can improve content and performance. We may use services such as Google Analytics, which collects anonymized usage data.
Session Recordings: We may use tools such as Microsoft Clarity to record anonymized user sessions, including mouse movements, clicks, and scrolling behavior, to identify usability issues and improve our website.

You can control cookie preferences through your browser settings. Disabling certain cookies may limit website functionality.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, including:

Website Hosting and Analytics: Cloudflare (hosting and performance), Google Analytics (website analytics), Microsoft Clarity (session recording)
Communication Tools: Email service providers used to send transactional and promotional communications
Payment Processing: Secure payment processors for invoicing and payment collection
Customer Relationship Management: CRM platforms used to manage client communications and project details

These third parties are contractually obligated to use your information only for the purposes we specify and to protect your data in accordance with applicable laws. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and project-related communications are retained for the duration of our business relationship and for a reasonable period thereafter for record-keeping purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to opt out of promotional communications
The right to withdraw consent for SMS messaging

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Links to Other Websites

Our website may contain links to third-party websites, including social media platforms and review sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website and services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

The Guy Outdoor Services
21605 Groesbeck Highway
Warren, MI 48089
Email: Theguyoffice@gmail.com
Phone: (248) 837-5090